10 Qualified Appointments a Month or Your Money Back
We stand behind our Growth System. If we don't deliver at least 10 qualified appointments in a month, we credit you for every appointment we miss.
For every qualified appointment below 10 that we don't deliver in a calendar month, we give you the difference — credited against your service fee for that month.
1. The 10-Appointment Guarantee
When you are an active client on our Growth System, we commit to delivering at least 10 qualified appointments in a calendar month. If we deliver fewer than 10 qualified appointments in that month, we will credit you for every appointment we fall short — the difference between what we delivered and the 10 we promised.
2. What Counts as a Qualified Appointment
A qualified appointment is a booked estimate with a local homeowner who matches the project type and service area we agreed to in your onboarding. The appointment must be confirmed on the calendar, with a real name, contact number, and a job we can actually quote. No-shows, cancellations, and appointments outside the agreed scope do not count toward the 10.
3. How the Credit Works
For every qualified appointment below 10 that we fail to deliver in a calendar month, we will refund or credit your service fee for that appointment. For example, if we deliver 8 qualified appointments in a month, we will credit you for the 2 we missed. The credit is applied to your next invoice or refunded at our discretion, based on the per-appointment portion of your monthly service fee.
4. What the Guarantee Does Not Cover
The guarantee applies to the delivery of qualified appointments only. It does not cover the separate ad spend budget, the outcome of any appointment (whether the homeowner books, buys, or hires you), or appointments lost because the business was unable to take the call, follow up, or attend the estimate. It also does not apply during any month the campaign is paused, the ad budget is reduced below the agreed amount, or access to your calendar or phone number is interrupted.
5. Your Responsibilities
To keep the guarantee in effect, the business must maintain the agreed monthly ad budget, keep the booking calendar and contact information current and available, respond to and attend booked estimates in good faith, and not change the agreed service area or project scope mid-month. If any of these are not met, the guarantee is paused for that month.
6. Claiming the Credit
If we fall short of 10 qualified appointments in a month, contact us within 30 days of month-end and we will review the delivered appointments and issue the credit or refund for the difference. Disputes are resolved in good faith based on our shared appointment records.
7. Changes to This Guarantee
Ripple Leads may update the terms of this guarantee from time to time. The version in effect for any month is the one posted on this page as of the start of that month.
8. Questions
If you have questions about the guarantee, contact Ripple Leads through our contact form or text us at 587-324-8030.